Yaskawa's Technical Support Center is staffed with knowledgeable and experienced engineers who have expertise, hands-on equipment and documentation to answer your questions quickly, accurately, and efficiently. We strive for our customers' absolute satisfaction by providing them with the technical support they need to improve productivity and reduce operating costs, while maximizing machine uptime levels.

After Hours Emergency Services Yaskawa provides the following services 24 hours a day, 7 days a week: Technical phone assistance Onsite field service Parts shipment If you need after hours service: Call 1-800-YASKAWA (927-5292), Dial 2 Telephone Technical Support Programming Trouble-shooting Start-up assistance Part identification Warranty claims Scheduling service call

Contact Support United States Phone: 1-800-YASKAWA (927-5292), dial 2 Hours: 8:00 am to 5:00 pm (CST) - Monday through Friday Canada, Mexico, Central and South America View Contact Information Outside the Americas Call 1-847-887-7000, ask for Technical Support Send Us Your Repair Request Before You Call... Please have following information available: Model and spec number of the unit Serial number Failure information (fault and alarm codes, descriptions) Application which the product is used on Length of time in service.